Tag: James Waters

Booking.com launches Booking Assistant to empower the tech-savvy travellers

Booking.com announced the expansion of the pilot version of its new service and support chatbot, the Booking Assistant. As the latest evolution of Booking.com’s messaging platform, the Booking Assistant merges proprietary Artificial Intelligence technology with Booking.com’s customer service support. Available to an increasing number of travellers in advance of the busy end-of-year travel season, the […]

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